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IT Help Desk Support

Varnum has an opening for full-time, experienced IT help desk support. This position is responsible for receiving, prioritizing, documenting and actively resolving end user help requests for our offices in Eastern Michigan. Problem resolution may involve the use of diagnostic and help request tracking tools as well as require giving in-person, hands-on help at the desktop level. Associate will be setting up new equipment, installing applications, providing support and making sure procedures are kept up to date. 

ROLES and RESPONSIBILITIES:

The ideal candidate must possess excellent organizational, analytical and communication skills with a commitment to the highest standards for service. A minimum of an associate degree in the field of computer science or 3-5 years equivalent work experience is required. Varnum offers a professional environment, the opportunity to work as an integral member of the technology team, and a competitive compensation and benefit program. Please send cover letter, resume and salary expectation to resume@varnumlaw.com.

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